Reference

Terms That Cover How You Use jet233

These terms set out what you agree to when you open and use your jet233 account — from deposits with DANA, OVO, or GoPay through to how we manage access where local law permits.

DANA, OVO & GoPay CoveredAccount Access RulesIndonesia Eligibility ApplyFair Use Conditions
jet233 Terms That Cover How You Use jet233
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

We hold your account data under strict access controls — only authorised internal teams can view transaction records, and only when handling a verified support request or a compliance review. We do not sell personal data to third parties. Your login session uses encrypted tokens; if you access your account from an unrecognised device, you'll receive a one-time verification code to the number on file before the session opens. You can request a copy of your stored data or ask us to close your account at any time by contacting support through the channels above.

Encrypted Sessions Every login session runs over SSL encryption, and unrecognised devices trigger a one-time PIN verification before access is granted.
Data Access Requests You can request a copy of the personal data we hold on your account by contacting support — we respond within the timeframe local regulation requires.
Cookie Use We use session and preference cookies to keep you logged in and remember your lobby settings; no behavioural profiling cookies are shared externally.
Account Closure To close your account, contact support directly; we'll confirm the request, process any eligible balance, and remove your active session within the stated period.
REACH OUR TEAM

How to Contact Us About These Terms

Questions about a specific clause, a transaction that needs review, or a request to update your account details — our support team handles all of it. Reach us through any of the channels below and we'll work through the issue with you directly.

Live Chat Open the chat widget from any lobby page for direct help with account or terms questions.
Email Support Send a detailed message to our support address for written records of your terms-related query.
Help Centre Our help centre covers common account questions, policy clauses, and wallet FAQs in one place.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If yours isn't here, our live chat team can walk you through the relevant clause.

No. Deposits must come from a wallet registered in your own name. Third-party wallet transactions breach our account terms and may result in a funds review or suspension.

We conduct a review of the account before releasing any funds. If no breach is confirmed, your eligible balance is returned to the wallet you used for deposits.

We post updates directly on this page with a revised date at the top. Continuing to use your account after a change goes live means you accept the updated terms.

Access depends on local law and the region you're in. We only provide the service in eligible areas, so check that your location qualifies before opening an account.

Contact our support team via live chat or email with your account ID and a data request. We'll confirm receipt and respond within the timeframe local regulation requires.

No — one account per person is the rule. Duplicate accounts breach these terms and both may be closed, with balances held pending a review of the circumstances.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.