Reference

Your Rights and Our Rules, Clearly Stated

These legal terms set out the conditions under which jet233 operates and what you can expect from us — covering account use, data handling, and your rights as someone accessing this platform from Indonesia where local law permits.

Account & Access TermsPrivacy & Data PolicyCookie UseEligibility by RegionContact & Dispute Path
jet233 Your Rights and Our Rules, Clearly Stated
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

For questions about these terms, data held on your account, or how your wallet transactions are recorded, our support team handles policy queries directly. Reach us through the channels below — we aim to respond to formal policy and data requests within a reasonable timeframe.

Live Chat Start a live chat session from any page in the lobby. For policy and account data queries, select the Account & Legal topic when prompted so your message reaches the right team.
Email Support Send detailed legal or data requests by email. Include your registered account wallet — DANA, OVO, or GoPay — so we can verify your identity before processing the request.
Account Help Centre Log into your account and navigate to Help to submit a formal policy query. Written submissions through this path create a reference number you can track.
HOW WE HANDLE DATA

Account Security, Data Retention and Your Choices

We hold account data only for the purposes stated in these terms. Here is what that means in practice for your account on this platform.

Data We Collect

We collect the information you provide at account creation — name, contact detail, and the e-wallet you link (DANA, OVO, or GoPay). Transaction records tied to your wallet are stored to process withdrawals and confirm deposit history.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. Analytics cookies are used in aggregate only — no individual browsing data is sold or shared with advertisers.

Account Security

Your account is protected by a login OTP sent to your registered contact. We do not store full payment credentials; wallet authentication passes through DANA, OVO, or GoPay's own secure verification flow.

Your Right to Request Changes

You may request a copy of the data we hold on your account, ask for corrections, or request deletion by contacting support through the email or live chat channels listed above.

Common Questions About These Terms

If something in our legal terms is unclear, the answers below cover the questions we hear most often. For anything not covered here, reach us via live chat or email.

These terms apply to anyone who accesses jet233, creates an account, or uses any feature of the platform. Access is only permitted where local law allows it, and it is your responsibility to verify that before using the platform.

Your linked e-wallet details are used only to process deposits and withdrawals. We do not store full wallet credentials or share your payment data with third parties outside of transaction processing.

Yes. Contact us by email or through the Account Help Centre with your registered wallet details for identity verification. We will respond with a summary of the data we hold within the timeframe required by applicable law.

Account records are kept for a reasonable period after closure in line with applicable legal requirements. If you want confirmation of how long your specific data is held, submit a written request via the email support channel.

We use session, preference, and aggregate analytics cookies. Session and preference cookies are required for the platform to work. Analytics cookies can be disabled through your browser settings without affecting your ability to access the lobby.

We will notify you via the contact detail registered to your account before changes take effect. Continuing to use the platform after that notice means you accept the updated terms. You can always reach support if you have questions about any change.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.